Shipping policy

CornerBox is in trade, work with a variety of partners to provide our customers with access to a wide range of products. This means that orders may be split and delivered independently through differing carriers, depending on the products and partners involved but we guaranteeing product quality.

Shipping Rates:

Our shipping rates vary depending on the destination and weight of the package. To ensure accuracy and transparency, shipping costs will be calculated at the checkout stage. This allows us to provide you with the most up-to-date rates based on your specific location.. 

Order Processing Time:

Once your order is placed and payment is confirmed, our team will process and pack your items with care. The processing time may vary depending on the availability of the products and any customization requirements. We strive to process orders as quickly as possible, aiming to do so within the same business day or the next business day after they are placed.

Please note that orders placed over the weekend or on holidays may experience a slight delay in processing due to limited operational hours. Our team will make every effort to fulfill these orders promptly on the following business day.

During peak seasons or when we have high order volumes, processing times may be slightly longer. In such cases, we will provide clear communication regarding any potential delays and keep you informed throughout the process.

If you have any specific concerns about the processing time for your order, please don't hesitate to reach out us at info@cornerbox.co.nz. We are here to assist you and provide updates on the status of your order.

We appreciate your patience and understanding as we work diligently to ensure that your order is processed efficiently and accurately. Your satisfaction is our top priority, and we strive to deliver a seamless shopping experience from start to finish.

Note: This order processing time is a general guideline and may vary depending on the specific business and circumstances. It's essential to review and adjust the processing time information according to your business operations and capacity.

Shipping Time:

Shipping times vary based on the shipping method selected at checkout and the destination of the package. Standard shipping within the Auckland typically takes 1-2 business days, while out of Auckland can take up to 2-5 business days and depending on stock holding or going to a rural delivery address may take longer.

Order Tracking:

Once your order has shipped, you will receive a tracking number via email or text message, depending on your preferred method of communication. You can use this tracking number to track your package and monitor its progress until it arrives at your doorstep. 

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@cornerbox.co.nz. We are always happy to help!